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Sales representative

2 open positions

Job Title: Sales Representative

Location: Zouk Keserwan Branch

Department: Sales

Reports To: Sales Manager

Job Purpose

The Sales Representative will be responsible for promoting and selling the company’s range of furniture and mattresses, ensuring excellent customer service, and achieving sales targets. The role involves assisting customers in selecting suitable products, maintaining the showroom’s appearance, and supporting the sales team in achieving overall goals.

Key Responsibilities

  • Greet and assist customers in a professional and friendly manner.

  • Provide detailed information about furniture and mattress products, including materials, dimensions, and care instructions.

  • Understand customer needs and recommend appropriate products to meet their preferences and budget.

  • Prepare price quotations and follow up with customers to close sales.

  • Ensure the showroom is well-organized, clean, and visually appealing at all times.

  • Handle customer inquiries, complaints, and after-sales follow-up to ensure satisfaction.

  • Coordinate with the delivery and logistics teams to ensure timely delivery of sold items.

  • Maintain accurate records of sales and customer information.

  • Meet or exceed monthly sales targets.

Qualifications and Requirements

  • Minimum 1 year of experience in furniture or mattress sales (retail showroom experience preferred).

  • Strong communication and interpersonal skills.

  • Excellent presentation and customer service abilities.

  • Ability to work in a team and under pressure to meet sales goals.

  • Basic computer skills (MS Office, POS system).

  • Flexibility to work on weekends and public holidays, with one day off per week.

Working Conditions

  • Work Schedule: 6 days per week (one day off)

  • Location: Zouk Keserwan Showroom

  • Compensation: Basic salary + sales commission

--Sleep Comfort--
sales
Full-Time

Category Manager

2 open positions

Category Manager – Furniture

Job Description & Responsibilities

Key Responsibilities

Showroom and Website Sales:

Manage and grow the sales of the Furniture department in the showrooms and on the website, ensuring that revenue targets and profitability objectives are achieved.

Demand Planning & Order Management:

Plan and manage replenishment orders for both showrooms and the warehouse, including locally manufactured and imported furniture items, ensuring product availability while maintaining optimal inventory levels.

Market Analysis:

Monitor market trends, competitor activities, and customer feedback to identify business opportunities, improve product offerings, and anticipate potential market risks.

International Sourcing & Negotiation:

Identify and develop relationships with international furniture suppliers and brands. Negotiate commercial terms, pricing, and supply agreements to ensure competitive product offerings.

Product Development & Design Coordination:

Collaborate closely with the Design Department to develop new furniture collections, improve existing products, and select suitable imported items aligned with market demand and brand positioning.

Pricing Strategy:

Coordinate with the Costing Department and the Design Department to establish competitive target prices for in-house manufactured furniture while ensuring profitability.

Product Training Coordination:

Work with the Sales Department to organize training sessions for sales teams, highlighting key product features, benefits, and selling points for newly introduced furniture collections.

Promotions & Marketing Coordination:

Collaborate with the Marketing Department to create promotional campaigns and marketing initiatives aimed at increasing sales performance and clearing slow-moving inventory.

Product Catalogue Management:

Coordinate with the Marketing Department to update and maintain the furniture product catalogue, ensuring accurate product information, pricing, and visuals.

Reporting & Sales Analysis:

Monitor sales performance and prepare monthly reports covering overall department sales, product performance, new product launches, and recommendations to improve sales results.

 

--BEIRUT--
SALEESS

INTERIOR DESIGNER

1 open position

Job Title: Interior Designer (Furniture & Mattress Industry)

Department: Design 

Location: BEIRUT

Reports To: Design Manager 

Job Summary

We are seeking a creative and detail-oriented Interior Designer with a minimum of 3 years of experience, preferably in the furniture and mattress industry. The candidate will be responsible for designing functional and aesthetically pleasing interior spaces, assisting customers in selecting suitable furniture and bedding solutions, and supporting sales by transforming client needs into practical design concepts.

Key Responsibilities

  • Develop creative interior design concepts tailored to client needs and preferences
  • Advise customers on furniture layouts, mattress selection, colors, materials, and space optimization
  • Prepare 2D and 3D design drawings using design software (AutoCAD, SketchUp, 3ds Max, etc.)
  • Coordinate with sales teams to ensure designs meet client budgets and expectations
  • Visit project sites when required to take measurements and supervise execution
  • Stay updated on the latest trends in furniture, mattresses, and interior design
  • Ensure proper space planning, ergonomics, and functionality
  • Assist in showroom display setup and visual merchandising
  • Collaborate with production and operations teams for custom-made furniture solutions
  • Ensure timely delivery of design projects and customer satisfaction

Qualifications & Requirements

  • Bachelor’s degree in Interior Design or related field
  • Minimum 3 years of experience in interior design (preferably furniture/mattress industry)
  • Strong knowledge of furniture materials, fabrics, and mattress types
  • Proficiency in design software (AutoCAD, SketchUp, 3ds Max, Photoshop, etc.)
  • Good understanding of space planning and customer needs analysis
  • Strong communication and client-handling skills
  • Ability to work under pressure and meet deadlines

Skills & Competencies

  • Creativity and attention to detail
  • Strong visualization and conceptual skills
  • Customer-oriented mindset
  • Problem-solving abilities
  • Teamwork and coordination
  • Sales awareness (added advantage)

Working Conditions

  • Work between Factory and site visits
  • Flexible working hours based on client meetings

Preferred Profile

  • Experience in retail furniture showrooms or mattress companies
  • Ability to upsell products through design recommendations
  • Knowledge of sleep comfort solutions and ergonomic design is a plus
--BEIRUT--
INTERIOR DESIGN
Full-Time

OPERATION MANAGER

1 open position

  Job Title: Operations Manager

 

                        Job Summary:

The Operations Manager is responsible for overseeing the logistical, administrative, and operational workflow of the branch. This role ensures brand standards are maintained, manages inventory and distribution, supervises installation, maintenance, and cleaning teams, coordinates with suppliers, and handles all stock and catalog requirements for the showroom and Customer Service department.

Key Responsibilities:

1. Branch Identity & Soft Furnishings Management

  • Responsible for the "Soft Cover" (soft furnishings/decor) aspect of the branch.
  • Ensures the branch maintains its brand identity by securing all necessary requirements, including furnishings, decor items, and linen.
  • Procures and manages all supplies needed for the branch's daily operations.

2. Showroom Inventory (Commissions) Management

  • Manages all commission items (display stock/samples) within the showroom.
  • Oversees the distribution and organization of these items on the showroom floor.
  • In charge of the sold items from showrooms

3. Drivers & Logistics Supervision

  • Manages and supervises all drivers.
  • Oversees the transportation of commission items, deliveries, and other logistical movements.

4. Showroom Operations Oversight

  • Acts as the key Operations lead for the showroom floor, ensuring all processes run smoothly.

5. Installation Team Supervision

  • Supervises and manages the installation staff.
  • Schedules and dispatches installation teams to customer sites.
  • Follows up with teams to ensure installations are completed to standard and on time.

6. Maintenance Coordination

  • Responsible for following up on and confirming all maintenance work required in the branches.
  • Coordinates all branch maintenance needs by liaising directly with the Maintenance Supervisor to ensure timely completion.

7. Stock & Catalog Management (C.S. Commandes de Stock)

  • Prepares and manages the "C.S. Commandes de Stock" for all furniture catalog items.
  • Ensures the availability of all catalog products and showroom needs.
  • The display items sold from showrooms + S.e orders

8. Supplier Follow-Up (Glasses, Fabrics, Ceramic, Paint)

  • Follows up with external suppliers for specialized materials including:
    • Glass
    • Fabric / Upholstery
    • Ceramic / Tile
    • Paint
  • Coordinates orders and ensures timely delivery of materials from these suppliers.

9. Showroom Order Processing

  • Processes and follows up on orders coming directly from the showroom sales team.

10. Seasonal Stock Management

  • Manages the summer stock inventory.
  • Monitors stock shortages and coordinates with the Shipping department to place necessary orders.

11. New Product Setup

  • Creates and opens new product codes (SKUs) in the system for new arrivals and orders.

12.  Sleep Budget Follow-up

  • Monitors and follows up on the "Sleep Budget" (operational or department budget), ensuring expenditures align with financial plans.

13. Showroom Cleanliness & Housekeeping Supervision

  • Supervises and manages the cleaning staff responsible for showroom maintenance.
  • Ensures the showroom floor, restrooms, and all related areas are kept clean, presentable, and well-maintained at all times.
  • Oversees all tasks related to showroom cleanliness and hygiene standards.

 

--BEIRUT--

Sales Manager

1 open position

Job Description

Sales Manager

Sleep Comfort

Department:

Sales Department

Reports To:

General Manager / Commercial Director

Location:

Lebanon

Job Summary

The Sales Manager is responsible for leading and developing the sales operations of the company across all showrooms and sales channels to achieve revenue growth, profitability, customer satisfaction, and market expansion objectives. The role requires strong leadership, strategic planning, team management, business development, and operational follow-up to ensure high sales performance and alignment with the company’s commercial goals.

The Sales Manager will oversee sales teams, monitor KPIs, improve customer experience, drive business performance, and coordinate closely with marketing, operations, production, logistics, and finance departments to maximize operational efficiency and sales results.

Key Responsibilities

Sales Strategy & Business Development

  • Develop and implement strategic sales plans to achieve company sales targets and growth objectives.
  • Analyze market trends, competitors, customer behavior, and business opportunities.
  • Identify new business opportunities, partnerships, and market expansion possibilities.
  • Develop sales forecasts, budgets, and action plans.
  • Ensure achievement of monthly, quarterly, and annual sales targets.

Sales Operations Management

  • Oversee all showroom and retail sales operations.
  • Monitor daily sales performance and ensure operational excellence across branches.
  • Ensure proper implementation of sales processes, policies, and customer service standards.
  • Coordinate with stock, logistics, and production departments to ensure product availability.
  • Monitor pricing strategies, promotions, and sales campaigns.

Team Leadership & Development

  • Lead, motivate, coach, and develop the sales team to achieve high performance.
  • Conduct regular performance evaluations and provide continuous feedback.
  • Set individual and team sales targets and monitor achievements.
  • Identify training needs and organize sales development programs.
  • Build a strong sales culture focused on accountability, customer satisfaction, and results.

Customer Relationship Management

  • Maintain strong relationships with key customers and major accounts.
  • Ensure high customer satisfaction and professional handling of customer complaints.
  • Monitor customer feedback and propose improvement initiatives.
  • Ensure excellent showroom presentation and customer experience standards.

Reporting & Performance Monitoring

  • Prepare detailed sales reports, forecasts, and KPI analysis.
  • Monitor sales performance indicators including conversion rate, average ticket size, closing ratio, and revenue growth.
  • Analyze underperforming areas and implement corrective action plans.
  • Present sales performance updates and strategic recommendations to senior management.

Cross-Department Coordination

  • Coordinate with Marketing regarding campaigns, promotions, and brand visibility.
  • Work closely with HR on recruitment, performance management, and training of sales staff.
  • Coordinate with Finance regarding sales budgets, commissions, and payment follow-up.
  • Collaborate with Operations and Production to align inventory and customer demand.

Qualifications & Requirements

  • Bachelor’s degree in Business Administration, Marketing, Sales, or related field.
  • MBA or advanced commercial training is an advantage.
  • Minimum 8 to 10 years of experience in sales management, preferably in furniture, mattresses, retail, interior design, or home solutions industries.
  • Proven experience managing multi-branch sales operations and large sales teams.
  • Strong leadership, negotiation, and business development skills.
  • Excellent analytical and reporting capabilities.
  • Strong understanding of retail operations and customer behavior.
  • Proficiency in Microsoft Office and ERP/CRM systems.
  • Fluent in Arabic and English; French is a plus.

Skills & Competencies

  • Leadership & Team Management
  • Strategic Thinking
  • Sales Planning & Forecasting
  • Business Development
  • Negotiation Skills
  • Customer Relationship Management
  • Communication & Presentation Skills
  • KPI Analysis & Reporting
  • Problem Solving & Decision Making
  • Operational Management
  • Coaching & Team Development
  • Result-Oriented Mindset

Key Performance Indicators (KPIs)

  • Achievement of sales targets.
  • Revenue growth percentage.
  • Gross profit margin performance.
  • Showroom performance and productivity.
  • Sales conversion rate.
  • Average transaction value.
  • Customer satisfaction level.
  • Team performance and retention.
--Sleep Comfort--
Thesis

HEAD OF FURNITURE DEP

1 open position

JOB DESCRIPTION, AUTHORITY & ACKNOWLEDGMENT

Position Title: Head of Furniture Department

Department: Furniture / Home Division

Reports To: Indoor Sales Director

Effective Date: __________________________

1. Position Purpose

The Head of Furniture Department is entrusted with the full commercial, operational, and strategic oversight of the Furniture category across all sales channels, including showrooms and digital platforms. The role is accountable for driving sustainable revenue growth, optimizing product assortment and lifecycle, ensuring effective inventory management, and aligning departmental strategy with overall company objectives and market dynamics.

2. Scope of Authority

Within the limits of company policies and approved budgets, the Head of Furniture Department is authorized to:

  • Propose and implement product assortment strategies.
  • Initiate pricing recommendations in coordination with the Costing Department.
  • Lead sourcing initiatives and participate in supplier selection and negotiations.
  • Recommend promotional and commercial actions to enhance performance.
  • Coordinate cross-functional activities with Design, Sales, Marketing, and Operations.

3. Key Responsibilities

3.1 Commercial Performance & Sales Leadership

  • Drive and achieve sales targets across showrooms and online platforms.
  • Monitor performance indicators and implement corrective actions to ensure continuous growth and profitability.

3.2 Reporting & Strategic Analysis

  • Produce structured periodic reports covering sales performance, product behavior, and business insights.
  • Utilize data analytics to support strategic decision-making and improve commercial outcomes.

3.3 Product Performance & Lifecycle Management

  • Monitor product lifecycle from introduction to phase-out.
  • Identify slow-moving or non-performing items and implement appropriate actions, including promotions, repositioning, or discontinuation.
  • Provide data-driven recommendations to the Design Department regarding product development, specifications, and target price positioning.

3.4 Demand Planning & Inventory Control

  • Oversee forecasting and replenishment planning for all furniture categories.
  • Ensure optimal inventory levels, balancing availability, turnover, and working capital efficiency.
  • Supervise ordering cycles, including imported goods, and ensure timely availability.

3.5 Market Intelligence & Competitive Analysis

  • Continuously assess market trends, competitor strategies, and customer expectations.
  • Translate market intelligence into actionable business strategies and opportunities.

3.6 Sourcing, Procurement & Supplier Management

  • Identify and onboard new suppliers, brands, and product lines aligned with company strategy.
  • Lead or participate in commercial negotiations to secure favorable terms.
  • Maintain and develop strategic supplier partnerships.

3.7 Product Development & Design Alignment

  • Ensure close coordination with the Design Department on new product development and selection of imported collections.
  • Guarantee alignment between product offering, brand positioning, and market demand.

3.8 Pricing & Margin Optimization

  • Collaborate with the Costing Department to establish competitive and profitable pricing structures.
  • Monitor margins and ensure adherence to financial objectives.

3.9 Sales Enablement & Training

  • Support the Sales Department by ensuring proper product knowledge dissemination and training on key selling features.

3.10 Marketing & Commercial Activation

  • Work in close collaboration with the Marketing Department to define and execute promotional strategies, campaigns, and product launches.
  • Contribute to initiatives aimed at increasing sell-through and optimizing stock movement.

3.11 Catalogue & Product Data Governance

  • Ensure accuracy, consistency, and timely updates of product catalogues and related data across all platforms.

4. Performance Expectations

Performance will be evaluated based on, but not limited to:

  • Achievement of sales and revenue targets
  • Inventory turnover and stock optimization
  • Product performance and sell-through rates
  • Gross margin and profitability
  • Effectiveness of product launches and promotional activities

5. General Provisions

  • This Job Description forms an integral part of the employee’s role within the Company.
  • The responsibilities outlined herein are indicative and not exhaustive; they may be amended in accordance with business requirements.
  • The employee is required to perform all duties with the highest standards of professionalism, integrity, and diligence, and in full compliance with company policies and procedures.


 

--BEIRUT--
About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.