Job Title: Sales Representative

Location: Zouk Keserwan Branch

Department: Sales

Reports To: Sales Manager

Job Purpose

The Sales Representative will be responsible for promoting and selling the company’s range of furniture and mattresses, ensuring excellent customer service, and achieving sales targets. The role involves assisting customers in selecting suitable products, maintaining the showroom’s appearance, and supporting the sales team in achieving overall goals.

Key Responsibilities

• Greet and assist customers in a professional and friendly manner.

• Provide detailed information about furniture and mattress products, including materials, dimensions, and care instructions.

• Understand customer needs and recommend appropriate products to meet their preferences and budget.

• Prepare price quotations and follow up with customers to close sales.

• Ensure the showroom is well-organized, clean, and visually appealing at all times.

• Handle customer inquiries, complaints, and after-sales follow-up to ensure satisfaction.

• Coordinate with the delivery and logistics teams to ensure timely delivery of sold items.

• Maintain accurate records of sales and customer information.

• Meet or exceed monthly sales targets.

Qualifications and Requirements

• Minimum 1 year of experience in furniture or mattress sales (retail showroom experience preferred).

• Strong communication and interpersonal skills.

• Excellent presentation and customer service abilities.

• Ability to work in a team and under pressure to meet sales goals.

• Basic computer skills (MS Office, POS system).

• Flexibility to work on weekends and public holidays, with one day off per week.

Working Conditions

• Work Schedule: 6 days per week (one day off)

• Location: Zouk Keserwan Showroom

• Compensation: Basic salary + sales commission